FAQ & Help Center

Common Questions

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How long does setup take?+

Most businesses are up and running in minutes. Import your data from Tally or Excel, connect your marketplaces, and the AI starts working right away.

Does Scatyc handle GST and TDS filing?+

Yes. GST and TDS are built in from day one. Scatyc auto computes them and prepares ready to file returns with reconciliation.

Can I migrate my existing Tally data?+

Yes. You can import your existing data from Tally, or from Excel and CSV files, during onboarding.

Which marketplaces does Scatyc sync with?+

Shopify, Amazon, and Flipkart today, with more added every month. Orders flow in automatically.

Is there a contract or can I cancel anytime?+

You can cancel anytime. Start with a 14 day free trial, no credit card required.

How is my data secured?+

Your data is encrypted in transit and at rest, with role based access controls and regular automated backups. See our Security and Trust page for details.

Do you offer onboarding support?+

Yes. Every plan includes onboarding help, and Enterprise plans include dedicated onboarding and an account manager.

What happens after my 14 day trial ends?+

You can pick a plan that fits your team to keep going. Your data stays yours either way.

Get started today

Still have questions?

Our team is happy to help you get set up and answer anything.

  • No credit card required
  • Live in minutes, not months
  • GST and TDS built in
  • Cancel anytime